Lustre Lagoon
Lustre Lagoon is a Canada-based boutique retention marketing agency specializing in Omnisend email + SMS for DTC ecommerce brands. We provide full-service email marketing management that grows repeat purchases, LTV, and revenue from email, without adding more work to your internal team. Why choose us? • Family-owned, Canadian-based, and no outsourcing: You work directly with our core team. • Boutique with a 10-client cap: Senior attention, fast turnaround, and a premium level of service. • 6+ years in retention email: Proven done-for-you systems across strategy, segmentation, and lifecycle optimization. • Long-term partnerships: We're proud to say that many of our clients have continued working with us for 5+ years. • Industry-leading results: Our 2025 client average was 42.33% of revenue attributed to email. • Compliance forward: We follow best practices aligned with CASL, CAN-SPAM, and GDPR for consent, list hygiene, and responsible sending. Since 2020, we’ve partnered with top ecommerce brands in spaces including health & wellness, beauty & skincare, vitamins & supplements, animals & pets, jewelry, apparel, sporting equipment, toys & games, home goods, retailers, and more. Ready for a second set of expert eyes on your Omnisend account? Book a free consultation call for a mini audit + actionable tips you can use right away. No obligations: https://lustrelagoon.com/contact-us/