Moonpie Global
About Moonpie Creative Global With the motto “Aim for the moon, as easy as pie”, we simplify the complex challenges of e-commerce, turning ambitious revenue goals into tangible results. At Moonpie, we don’t just send emails or SMS messages - we build a comprehensive customer retention system that operates 24/7, powered by deep insights into customer behavior and real performance data. Why choose us? • Proven Effectiveness: With over 5 years of experience, we have generated 20 million USD in revenue for more than 60 global brands. • Continuous Innovation: Our solutions help brands achieve rapid growth while staying ahead of eCommerce trends. • Customer-Centric Approach: Just like your in-house team of 3-5 specialists, we enable you to confidently focus on your core strengths. • Priority Technical Support: With strategic partners like Omnisend, you are always backed by the latest updates and the most advanced support. What we offer & how we do it differently • Customer Journey Mapping: We design granular, detailed customer journeys to help you understand every touchpoint, optimizing experience and boosting conversion rates. • Brand & Tone Guideline: We embed your unique brand voice and story across every message, ensuring consistency that builds trust, affinity, and long-term loyalty. • Customer Lifecycle Flow: We build behavior-based automated flows that keep your brand running smoothly 24/7, with minimal manual intervention. • Long-term Campaign Roadmap Development: Each campaign is crafted based on customer insights, clear messaging, and optimal timing, designed to increase LTV, AOV & retention rate • List Health & Deliverability: We monitor, clean, and optimize your email list to keep your deliverability high and spam rates low - ensuring your best messages land in the inbox, not the junk folder. • Performance Optimization: We regularly run A/B tests to validate hypotheses, fine-tune subject lines, content, and CTAs, ensuring your email performance keeps improving based on real data.